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Find answers to your questions, access helpful resources, and get the support you need to make the most of Host Pilot.

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Frequently Asked Questions

Quick answers to the most common questions

How do I get started with Host Pilot?

Getting started is easy! Simply sign up for a free trial, connect your existing rental platforms, and our setup wizard will guide you through the initial configuration. You can be up and running in under 10 minutes.

What platforms does Host Pilot integrate with?

Host Pilot integrates with all major vacation rental platforms including Airbnb, VRBO, Booking.com, and direct booking websites. We also support calendar synchronization and messaging across all platforms.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time with no penalties. Your access will continue until the end of your current billing period, and you can reactivate your account whenever you're ready.

Is my data secure with Host Pilot?

Absolutely. We use enterprise-grade security measures including SSL encryption, secure data centers, and regular security audits. Your data is never shared with third parties and is protected by strict privacy policies.

Why Customers Love Our Support

Join thousands of satisfied customers who trust our support team

24/7 Availability

Get help whenever you need it, day or night

Expert Team

Our support specialists are vacation rental experts

Fast Response

Average response time of under 2 hours

Multiple Channels

Email and video support available

Proactive Support

We reach out before issues become problems

Customer Success

Dedicated team to ensure your success

Ready to Get Started?

Join thousands of successful hosts who trust Host Pilot

No credit card required • 30-day free trial • Cancel anytime

New: Automation setup service

Airbnb + Booking.com automations done for you

We set up guest messaging, pricing nudges, and guide sharing across Airbnb, Booking.com, Vrbo, and direct sites—plus light marketing to boost your online presence.

Smart replies + check-in flowsMulti-city experience
Guest guide example
Mobile guest guide with GuestGPT AI assistant tab included in automation service

We include a branded guest guide link in every automation so guests self-serve before they message you.